Integration allows you to connect telephony to ZOHO CRM. The phone sees contact names. Shows missed calls.
Receiving incoming calls.
Outgoing calls directly from your CRM.
Forwarding calls to another number
Automatic hookup capability
Using an external phone when you're away from your computer
Monitor missed calls
Raising a subscriber card in your CRM
Automatic creation of a subscriber card in your CRM
Creating a call record in your CRM
Creating a missed call task in your CRM
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