FAQ — frequently asked questions about LiraX

General questions

What is LiraX?

LiraX — this is a platform for IP telephony, CRM integrations, call center, and AI services for business.

Can LiraX be connected to CRM?

Yes. LiraX supports integrations with CRM, webhooks, APIs, call events, customer cards, and communication history.

Can LiraX be used as a call center?

Yes. LiraX supports operators, call queues, routing, call recording, statistics, and quality of service control.

Are there AI features?

Yes. Speech recognition, call analysis, automatic summaries, voice scripts, and AI-based call processing are possible.

Can LiraX be installed on a customer's server?

Yes. Both a cloud option and software installation on the customer's equipment are possible.

How to get a consultation?

You can leave a request via the website or contact us by phone: +38 044 238 87 44.