Basic components of cost

Free: 2 SIP clients are provided for each user, 1 external line for connecting to the provider is provided for every two users (minimum 1).

Name Price
1 Additional workstation. May include user access to the system, extension, basic telephony, and call handling 60 uAH/month
2 GSM gateway rental for one location. Used when connection of mobile numbers or GSM channels is required for work 120 uAH/month
3 The connection cost is 480 uAH
4 Additional sip Client 20 uAH
5 Additional provider 30 uAH
6 It is possible to modify the functionality to meet the customer's needs: integrations, reports, routing, call scripts, AI processing or specific business logic. The cost is agreed separately.

Office IP telephony for business

OFFICE S

8 users
4 external lines
16 internal numbers/lines
360 uAH

OFFICE M

15 users
8 external lines
30 internal numbers/lines
648 uAH

OFFICE L

25 users
12 external lines
50 internal numbers/lines
1080 uAH

Office IP telephony for business with integration

OFFICE S+

8 users
4 external lines
16 internal numbers/lines
540 uAH

OFFICE M+

15 users
8 external lines
30 internal numbers/lines
990 uAH

OFFICE L+

25 users
12 external lines
50 internal numbers/lines
1620 uAH

Office IP telephony for business with integration and Call Center

OFFICE S+ CC

8 users
4 external lines
16 internal numbers/lines
840 uAH

OFFICE M+ CC

15 users
8 external lines
30 internal numbers/lines
1560 uAH

OFFICE L+ CC

25 users
12 external lines
50 internal numbers/lines
2640 uAH

CRM і IP telephony

CRM S+

8 users
4 external lines
16 internal numbers/lines
1050 uAH

CRM M+

15 users
8 external lines
30 internal numbers/lines
1920 uAH

CRM L+

25 users
12 external lines
50 internal numbers/lines
3240 uAH

How are tariffs calculated?

base rates

Package rate

The package includes a fixed set of capabilities: number of workplaces, operators, access to CRM, Call Center, integrations or other functions.

Above the package limit

If more workstations are required than are included in the package, additional workstations are charged separately for the appropriate type.

Without package

If the client does not use a fixed package rate, workstations can be billed separately at base prices.

Jobs above or without a package rate

Prices apply for additional workstations beyond the number included in the package rate, or for connections without a fixed package.

Calls

Calls with recorded conversations
60 uAH / miss
for one workplace

For users who need to make and receive calls with call history and recording.

  • Incoming and outgoing calls
  • Recording conversations
  • Call history
  • Internal number
  • Can be used beyond the package limit

Calls + integration

Workplace with integrations
96 uAH / miss
for one workplace

For users who need calls and integration with a CRM, website, external system, or work web interface.

  • Everything from a basic calling location
  • Click-to-call
  • Call context transfer
  • Integration with external systems
  • Possibility of integration via Chrome Extension

CRM

CRM workplace
180 uAH / miss
for one workplace

For managers who work with the client base, tasks, history of requests, statuses and results of communications.

  • Customer base
  • Customer cards
  • Tasks and statuses
  • Call and request history
  • Monitoring the work of managers

Call Center

Operator's workplace
240 uAH / miss
for one workplace

For call center operators who work with queues, multiple call lines, groups, skills, and routing rules.

  • Call queues
  • Multiple lines of appeals
  • Operator groups
  • Distribution by skills
  • Operator statuses
  • Call Center statistics

What affects the cost?

Number of users

The number of managers, call center operators, administrators, and employees working with the system is taken into account.

Number of telephone channels

Cost depends on simultaneous calls, SIP lines, extensions, queues, and routing scenarios.

CRM і call center

The configuration is influenced by customer cards, tasks, call history, conversation recordings, operator queues, statistics, and quality control.

AI Voice Services

Automatic dialing, speech recognition, voice confirmation, voice identification, and subscriber response processing are taken into account separately.

Integrations

The cost depends on the number of external systems, APIs, CRMs, websites, SIP operators, billings, or internal services.

Hosting and support

Cloud usage, on-premises installation, maintenance, backup, monitoring, and availability requirements can form different packages.

How we choose a tariff

01

Defining the task

We find out what exactly is needed: telephony, CRM, call center, AI-calling, integration with an existing system or a comprehensive solution.

02

We assess the load

We take into account the number of users, channels, calls, scripts, recording volume, integrations, and performance requirements.

03

We offer configuration

We form the optimal option: cloud service, installation on the customer's equipment, or a combined model.

Need to calculate a rate for your task?

Write down how many users, channels, and calls you need to handle, what integrations you need, and whether you plan to host it in the cloud or on-premises.