LiraX_CallTrackingAnswerProper:
Description: Incoming call, target duration*, first time**.
Scenario: An incoming call with a target duration* has occurred. This is the first time a call has been made from this phone number**.
LiraX_CallTrackingAnswerRepeated:
Description: Incoming call, target duration*, not the first time.
Scenario: An incoming call with a target duration* has occurred. This is not the first time a call has been received from this phone number**.
LiraX_CallTrackingAnswerAnswered:
Description: Incoming call, short duration.
Scenario: There was an incoming call with a duration less than the target*.
LiraX_CallTrackingAnswerLost:
Description: Incoming call, duration zero.
Scenario: Incoming call unanswered (missed) or its duration is zero.
LiraX_CallBackProper:
Description: Callback (CallBack), target duration*, first time.
Scenario: A CallBack with a target duration* has occurred. This is the first time a CallBack has been received on this phone number**
LiraX_CallBackRepeated:
Description: Callback (CallBack), target duration*, not the first time.
Scenario: A CallBack with a target duration* has occurred. This is not the first time a CallBack has been received on this phone number**
LiraX_CallBackAnswered:
Description: Callback (CallBack), short duration.
Scenario: A callback occurred with a duration less than the target*
LiraX_CallBackLost:
Description: Callback (CallBack), duration zero.
Scenario: A callback (CallBack) occurred without an answer (missed) or its duration is zero.
*target time – the value of the call duration, after which the call is considered a target. By default, it is 60 seconds.
You can change the duration of the target call yourself in the Settings section.
**to determine whether the call is coming for the first time or a repeat call, the call uniqueness period value is also used. This is the value of the period in days after which the call is considered unique, i.e., calling for the first time. By default, it is 30 days.
You can change the call uniqueness period value yourself in the Settings section.
Description: Incoming call, target duration*, first time**.
Scenario: An incoming call with a target duration* has occurred. This is the first time a call has been made from this phone number**.
LiraX_CallTrackingAnswerRepeated:
Description: Incoming call, target duration*, not the first time.
Scenario: An incoming call with a target duration* has occurred. This is not the first time a call has been received from this phone number**.
LiraX_CallTrackingAnswerAnswered:
Description: Incoming call, short duration.
Scenario: There was an incoming call with a duration less than the target*.
LiraX_CallTrackingAnswerLost:
Description: Incoming call, duration zero.
Scenario: Incoming call unanswered (missed) or its duration is zero.
LiraX_CallBackProper:
Description: Callback (CallBack), target duration*, first time.
Scenario: A CallBack with a target duration* has occurred. This is the first time a CallBack has been received on this phone number**
LiraX_CallBackRepeated:
Description: Callback (CallBack), target duration*, not the first time.
Scenario: A CallBack with a target duration* has occurred. This is not the first time a CallBack has been received on this phone number**
LiraX_CallBackAnswered:
Description: Callback (CallBack), short duration.
Scenario: A callback occurred with a duration less than the target*
LiraX_CallBackLost:
Description: Callback (CallBack), duration zero.
Scenario: A callback (CallBack) occurred without an answer (missed) or its duration is zero.
*target time – the value of the call duration, after which the call is considered a target. By default, it is 60 seconds.
You can change the duration of the target call yourself in the Settings section.
**to determine whether the call is coming for the first time or a repeat call, the call uniqueness period value is also used. This is the value of the period in days after which the call is considered unique, i.e., calling for the first time. By default, it is 30 days.
You can change the call uniqueness period value yourself in the Settings section.