Call2Me callback and quick contact widget

Call2Me — callback and quick contact widget for the site

Give your client the opportunity to contact you in one click: order a call, write in chat, Viber or Telegram.

What's included in the widget

All communication channels in one widget

The site visitor chooses a convenient way to contact us. All channels are available through a compact vertical panel that does not overload the site interface.

Widget composition:
Viber
Telegram
Callback
Online chat

Advantages of this format

Why a multi-channel widget is more effective than a regular button
Advantages:

the client chooses a convenient channel;
more chances of appeal;
one widget instead of several separate buttons;
compact appearance on the site;
quick access to the most popular channels;
convenience on mobile devices.

How Call2Me works

Scenario:
1. The user presses the call button.
2. Enter your phone number.
3. The system transmits the request.
4. The manager receives a call.
5. The client and manager are automatically connected.

Scheme:
Widget on the website → call request → manager → client → CRM → analytics

Flexible button customization

Configure only the channels you need
Features:

enable or disable Viber;
enable or disable Telegram;
turn the ringer on or off;
enable or disable chat;
change the order of the buttons;
adjust the location on the page;
set colors for the brand;
show the widget only on certain pages.

Minimalist design that does not interfere with the user

compact vertical shape;
large round buttons;
clear icons;
a clearly visible widget;
neat placement on the side of the page;
adaptation for mobile devices.

Convenient for mobile traffic

The widget takes up minimal space, remains visible, and allows you to quickly switch to a call, chat, Viber, or Telegram from your smartphone.

Integration with LiraX

Not just a button on the website, but part of the LiraX ecosystem
What is connected:

Virtual PBX
CRM
Call Center
history of requests
analytics
call records
call routing

Who is call tracking suitable for?

01

sales departments

02

online stores

03

medical centers

04

delivery services

05

car services

06

real estate agencies

07

financial companies

08

contact centers

09

advertising agencies

10

any business where it is important not to lose traffic from the site.

Frequently asked questions

Can I leave just the call button?

Yes, of course.

Can I disable Telegram or Viber?

Yes, do not specify the name of your bot in the settings

Does the widget work on mobile?

Yes, of course. The widget is adapted for mobile phones

Can I change the order of the buttons?

Yes, you can choose the order of messengers and their appearance.

Can I change the colors?

Yes, in the widget settings you choose the color of the buttons

Are requests transferred to CRM?

Yes, the calls are transferred to CRM. If the call is scheduled for a certain time, then the employees are informed about such an event.

Can I install the widget on multiple sites?

Yes, a unique identifier is created for each site.

I already use LiraX Calltracking, how do I install this widget?

If you are already using LiraX Calltracking, you don't need to install anything else. You just need to enable the callback widget in the settings.

Can I install the system in my own infrastructure?

Yes, you need to contact us to clarify the details.

Is AI conversation analysis supported?

Yes, you can optionally enable conversation analysis and conduct analytics.

How is the cost of the service calculated?

The cost is included in all tariffs, so there is no need to pay anything extra.