Chrome extension for integrating LiraX telephony with web systems, CRMs, sites, and products that do not have a full API or require fast telephony connectivity.
Chrome Extension LiraX helps agents call from web pages, find phone numbers, open customer cards, transmit call context, and integrate telephony even with products that don't have an API. Allows you to make and receive phone calls directly from the browser, without using a physical phone. The extension integrates with LiraCRM, provides speed dialing, incoming call handling, call history, and call forwarding support.
The operator sees the phone number in the CRM, on the website or in the internal web system and initiates the call with one click without manually copying the number.
If a third-party product does not have an API or its API is limited, a Chrome Extension can provide practical integration at the browser level.
When making a call, you can open the desired page, client card, application, or other object in the external system.
The extension can transmit information to LiraX about the page, number, client, source of the request, or the system from which the operator performs the action.
Some integrations can be launched faster than a full server-side API integration, especially for legacy systems or closed web products.
The operator does not need to manually copy numbers, search for customer cards, or transfer some information between systems.
Chrome Extension can be used for calls from CRM, opening a customer card, transferring the number, and capturing the context of the call.
For medical systems, the extension can help call patients, open the desired card, or work with appointment bookings.
If a company has its own web office or internal system without an API, an extension can add phone actions without completely rebuilding the product.
The extension can help the operator work with phone numbers that appear on websites, in applications, or administrative panels.
If a third-party product does not have its own telephony, the Chrome Extension allows you to add calls via LiraX without changing the product itself.
Chrome Extension can be used as a quick start, and later replaced or supplemented with full API integration.
The standard extension can be used for typical telephony integration scenarios with web systems.
For more complex scenarios, an advanced version of the Chrome Extension can be used, which can be downloaded from the LiraX website.
If necessary, the extension logic can be adapted to a specific web product, page structure, number search rules, and required operator actions.
The standard version of the Chrome Extension can be installed from the Chrome Web Store.
Install from Chrome Web StoreAn advanced version of the Chrome Extension for more complex integration scenarios with web systems and products without APIs. Additional information...
Download ZIPLet's see where on the pages there are phone numbers, customer cards, applications, buttons, statuses, and other necessary elements.
We determine what the extension should do: initiate a call, open a card, pass context, search for a number, or perform additional actions.
We link browser actions with LiraX telephony, CRM, Call Center, or other platform modules.
Leave a request and write with which web system you need to integrate LiraX telephony. We will assess whether the scenario can be implemented via Chrome Extension.
Write your contact details and we will contact you.
