Why CRM for business?
A CRM system helps businesses streamline customer, sales, and case management in a single environment. It stores communication history, contacts, deals, tasks, calls, messages, and the results of interactions with each customer.
For a company, CRM is a sales control and development tool. Managers can see what stage each deal is at, what actions need to be taken, who needs to be called back, which customers need attention, and which requests have not yet been processed.
CRM helps not to lose leads, control the work of managers, automate repeated actions, create tasks, launch messages, analyze the effectiveness of sales channels and build reports. The manager gets a transparent picture of the work of the sales department, support or service center.
CRM integration with IP telephony and Call Center allows you to automatically record calls, open a customer card upon an incoming call, save conversation records, create agreements, tasks, and follow-up actions based on the results of communication.
Telephonize your business using our system. A unique offer on the market – a CRM system with built-in telephony and multilingual support. Learn how to save on calls using LiraX CRM.
Get used to providing high-quality customer service. Now you have the opportunity to observe all changes in the course of working with a client directly in their personal card, which pops up when an incoming call comes in.
Create tasks for your employees and monitor their execution directly from your personal account. You and your colleagues will not forget about important assignments and tasks that need to be completed by a certain deadline.
Track the deal-making process from lead to conversion. Analyze employee productivity by month, week, or day.
All employees will have access to a corporate chat for communication and quick document flow within the company, setting various tasks and monitoring their implementation, and the opportunity to find the right approach to each client.
For the efficiency of working with clients, the possibility of ready-made existing integrations has been introduced. You can also offer any service or program, and our programmers will connect them to LiraCRM as soon as possible.
A complete overview of resources and work in real time with detailed statistics, call analysis, employee productivity, and advertising analysis using the Call Tracking service.
LiraCRM service is developed on SoftSwtich Lira 5th class, which was developed personally by us. All data is encrypted with the latest technologies, there is no question of leakage. Also, you will not receive an unexpected bill for calls.
You can use the LiraCRM system from anywhere in the world with an internet connection. You will always be up to date with the company's affairs and stay in touch. If you are on the road, any modern smartphone will come to the rescue and help you work even in such a situation.
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