Cloud IP PBX for business

Calls, CRM, integrations, mobile employees and analytics in a single system

  • Quick installation and setup
  • Any number of users
  • Use on devices convenient for you
  • Mobility in use
Cloud IP PBX for business

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Key features of LiraX cloud PBX

Call management

IVR
forwarding
parking
conferences
maintenance
groups

CONTROL

record
statistics
missed control
operator evaluation

Integrations

CRM
ERP
HelpDesk
API
SIP

AI functionality

AI secretary
AI operator
automatic resume
speech recognition
conversation analysis
recommendations to the manager

Independent control

IVR Designer
Self-managed routing
Weekly plan
Calendar

Ease of use

IR Phones
Mobile phones
Softphones
Web interface with WebRTC

 

Cloud PBX use cases in various businesses

Sales department
Incoming multi-channel line, organization of a queue for incoming calls to avoid busy signals, integration with the CRM system, automatic callback if the subscriber did not wait to be connected to the operator
Online store
Incoming multi-channel line, organization of a queue for incoming calls to avoid busy signals, automatic callback if the subscriber did not wait to be connected to the operator
Medical center
Incoming multi-channel line, organization of a queue for incoming calls to avoid busy signals, integration with the Medical Information System, automatic callback if the subscriber did not wait to be connected to the operator
Dentistry
Answer to the question
Car service
Distribution of incoming lines by issues: service appointment, spare parts, integration with CRM, Call2Me widget for ordering a call from the website
Restaurants and cafes
Incoming voice menu for different periods of the day, the administrator accepts calls on an IP phone or mobile phone, conversations with customers are recorded so that they can be listened to again to clarify details, the Call2Me widget for ordering a call from the website.
Construction company
Inbound sales office lines, integration with CRM, thanks to the Call Tracking function, information about incoming call channels and the ability to analyze the effectiveness of advertising campaigns
Production
The ability to inform about the possibilities of delivering goods to production during non-working hours, internal communication between different workshops, thanks to the voice menu
Chain of stores
Organization of internal communications for a chain of stores, distribution of incoming lines for delivery, accounting and other areas

Package offers for virtual PBX services

OFFICE S

360 uAH / miss
  • 8 users
  • 4 external lines
  • 16 internal numbers/lines

OFFICE M

648 uAH / miss
  • 15 users
  • 8 external lines
  • 30 internal numbers/lines

OFFICE L

1080 uAH / miss
  • 25 users
  • 12 external lines
  • 50 internal numbers/lines

Standard rates for cloud PBX services

№ Name Price
1 Subscription fee for 1 workplace, LiraOffice tariff plan 60
2 Subscription fee for an additional external line (SIP providers) in addition to that included in the tariff plan 30
3 Subscription fee for an additional extension line (Additional SIP clients) in addition to that included in the tariff plan 20
4 Connecting a number via a Lirax GSM gateway 120
5 Connection and setup. Standard cost 480
6 Connection and setup. Standard cost 480 uAH

Advantages of LiraX cloud PBX

Functionality

The only cloud PBX in Ukraine with the ability to make calls via a web interface, WebRTC support

Additional features

Possibility of integration with CRM
callBack connection, Online Chat widgets, CallTracking, FMC
AI functions

Feature

On premice - the possibility of deployment locally on the Customer's equipment, in a private cloud

Opportunities

Protocols

WebRtc
Sip/Udp/Rtp
Sip/Tls/sRtp
H323
SS7
PRI/DSS
HTTP
HTTPS
TLS
TCP
UDP
IP
Ethernet
Tun

Codecs

G711A
G711U
G729
G723
speex
iLBC
DTMF - RFC2833
DTMF - Audio

Local Version

Cluster (several servers work simultaneously, providing increased performance and fault tolerance)
CRM
PBX
Call Center
Notification
Integration, API
Video surveillance
Video conference

Functionality

Provides routing of incoming and outgoing calls, recording of conversations, voicemail, unconditional, conditional call forwarding, call forwarding by operator, IVR, AI IVR functions, automatic callback by list, subscriber notification.

Functionality

IP telephony

Virtual PBX

Why IP telephony for business?

IP telephony allows businesses to organize modern telephone communications over the Internet without being tied to physical telephone lines. The company can receive and make calls, connect offices, remote employees, mobile workers and Call Centers into a single communications system.

For businesses, IP telephony is not just a replacement for a regular phone, but a tool for call management, quality of service control, and staff efficiency improvement. The system allows you to configure call routing, IVR voice menu, call queues, conversation recording, forwarding, extensions, statistics, and CRM integration.

IP telephony helps you avoid losing customer calls, process calls faster, monitor the work of operators and managers, and reduce communication costs. Employees can remain available regardless of where they work — in the office, at home, on a business trip, or from a mobile phone.

This solution is especially useful for sales departments, support services, service centers, online stores, logistics companies, medical institutions, financial organizations, and any business where phone calls are an important part of working with customers.

IP telephony from LiraX provides a full range of communication services using its own solutions LiraX Web Phone, Chrome LiraX Extension, LiraX Phone for Windows, as well as third-party products such as hardware IP phones, software IP phones.